Shipping Policy

We ship orders from our supplier partners to the address provided at checkout.

Processing and delivery

Most orders arrive within 2-4 weeks. This estimate includes supplier processing and shipping time. Delivery can take longer during holidays, customs delays, carrier disruptions, or other events outside our control.

Separate packages

Items in the same order may come from different suppliers and may arrive in separate packages. You will not be charged extra shipping because an order is split.

Tracking

When tracking is available, we will email it after the order ships. Tracking can take a few days to begin showing movement.

Address changes

Please check your shipping address before placing your order. If you notice a mistake, email hello@toyffice.com as soon as possible. Once an order has been processed or shipped, we may not be able to change the address.

Delayed or missing orders

If your order has not arrived within 45 days, email hello@toyffice.com with your order number. We will check the shipment and offer a replacement or refund when appropriate under our Refund Policy.

Questions

Email hello@toyffice.com and we will be glad to help.